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Customer Reviews
Here's the opinion of our existing customers who have completed our customer satisfaction survey. Please note that a 7 = satisfactory; 10 = far exceeded expectation. We list ALL of our reviews here.| Customer Name | Delivery Speed | Quality | Value | Overall Rating | Date |
| Colin, Wakefield | 9 | 9 | 9 | 9 | 16 April 2022 |
| David, Gosport | 7 | 7 | 5 | 7 | 10 April 2022 |
| John, Beckenham | 8 | 7 | 7 | 8 | 2 April 2022 |
| Ernest, Hinckley | 10 | 9 | 7 | 9 | 28 March 2022 |
Ordered Monday evening, delivered Wednesday 2pm, excellent service.
Installation looks straightforward but waiting until it is warm enough for the flies to arrive. Ernest | |||||
| John, Derby | 8 | 9 | 8 | 8 | 12 October 2021 |
| Stuart, Chesterfield | 10 | 9 | 7 | 9 | 9 September 2021 |
| j, Epping | 10 | 10 | 10 | 10 | 3 August 2021 |
Absolutely love it so nice and it almost sparkles would recommend j | |||||
| John, Holsworthy | 6 | 7 | 7 | 7 | 24 July 2021 |
The only problem we had was the useless instructions.
One of the boxes when received was open at one end but did seem to be complete.
Otherwise OK John | |||||
| mary, CAMBRIDGE | 9 | 9 | 9 | 9 | 21 July 2021 |
| Lyn, Waterlooville | 10 | 10 | 10 | 10 | 12 July 2021 |
| Nick, Symington | 8 | 7 | 8 | 7 | 9 July 2021 |
Instructions poor...
Youtube video needs to be clearer Nick | |||||
| Fay, Thetford | 9 | 10 | 10 | 7 | 5 July 2021 |
Excellent product Fay | |||||
| carole, Rotherham | 9 | 9 | 7 | 9 | 4 July 2021 |
| Christine, Leeds | 8 | 8 | 5 | 7 | 1 July 2021 |
| Gareth, Skipton | 9 | 9 | 7 | 9 | 13 June 2021 |
| RONALD, Hockley | 8 | 8 | 8 | 8 | 5 June 2021 |
| Neil, Poole | 9 | 7 | 7 | 7 | 2 June 2021 |
Instructions are not as clear as they could be and are in French. More detail should be given to how and where to measure before cutting as this is critical. The Y dimension cut formula is wrong as there are two pieces not one so I was unsure if to divide Y by 2 then subtract or subtract on both bits. Neil | |||||
| Andy, NEWTON AYCLIFFE | 9 | 10 | 10 | 10 | 30 May 2021 |
Exactly what I wanted, box was damaged but contents okay Andy | |||||
| John, Achnasheen | 8 | 7 | 7 | 9 | 3 April 2021 |
| john, doncaster | 8 | 9 | 9 | 9 | 1 April 2021 |
More than satisfied with the chains, very pleased john | |||||
| James, Consett | 10 | 10 | 10 | 7 | 28 March 2021 |
| Martyn, Herne Bay | 9 | 9 | 9 | 9 | 13 March 2021 |
Great service fly screen looks to be the same good quality as the one it is replacing. Many thanks I will be a returning customer. Martyn | |||||
| keith, Manchester | 10 | 10 | 9 | 10 | 10 March 2021 |
| Eddie, Worthing | 7 | 7 | 7 | 7 | 5 February 2021 |
Items arrived in good order not using the screens until the spring but looking at them they seem to be the right thing that I was looking for Hopefully it will stop the flies Eddie | |||||
| Melvyn, Waterlooville | 7 | 9 | 9 | 7 | 20 September 2020 |
| PAUL, Norwich | 8 | 9 | 8 | 8 | 31 August 2020 |
| Beverley, Bourne | 8 | 8 | 8 | 9 | 20 August 2020 |
| Karen, Maidenhead | 8 | 5 | 5 | 6 | 18 August 2020 |
| sidney, romford | 9 | 10 | 10 | 10 | 14 August 2020 |
| Ian, Cirencester | 8 | 7 | 7 | 7 | 12 August 2020 |
As is sometimes the case with DIY assembly the instructions leave a lot to be desired. A bit more work done on the instructions and you will have a great product remember we are not all Brain computers. Thanks Ian | |||||
| Debbie, Halifax | 9 | 4 | 4 | 7 | 12 August 2020 |
| Angela, LINCOLN | 10 | 10 | 9 | 10 | 11 August 2020 |
Good heavy chains for high winds even. Angela | |||||
| G, Taunton | 8 | 8 | 8 | 8 | 19 July 2020 |
husband struggled a bit putting together, but that might be just him. Pleased with finished item, keeps our cats in but lets cool air into the conservatory. G | |||||
| Wanda, Norwich | 10 | 9 | 9 | 10 | 19 July 2020 |
| Hannah, Bridport | 10 | 10 | 9 | 10 | 16 July 2020 |
Really great quality product! I would definitely recommend it. Hannah | |||||
| Jane, Bolton | 10 | 10 | 9 | 10 | 28 June 2020 |
Fast delivery and a great quality product Jane | |||||
| Shirley, Greater London | 7 | 8 | 7 | 8 | 27 June 2020 |
| paul, ramsgate | 10 | 10 | 10 | 10 | 27 June 2020 |
great product and service paul | |||||
| David, Scarborough | 9 | 8 | 8 | 9 | 27 June 2020 |
Delivery quicker than expected. Flyscreen good quality as described, David | |||||
| Mrs L M, PENRITH | 7 | 8 | 8 | 7 | 25 June 2020 |
| Philip, Woking | 7 | 4 | 5 | 6 | 24 June 2020 |
| Honor, Bristol | 9 | 9 | 9 | 9 | 19 June 2020 |
Excellent product and quick delivery Honor | |||||
| Toni, Darlington | 9 | 9 | 7 | 9 | 18 June 2020 |
Quality product, which looks good and so far does what it says - no pesky flies in the house ! Speed of delivery was excellent. A bit pricey but hopefully the item is `built to last`. Toni | |||||
| Karen, Jedburgh | 10 | 10 | 10 | 10 | 31 May 2020 |
I ordered the chain link screen in bronze to match the decor of the room in which the screen would be used. It’s a lovely colour and looks great! The service from your company was brilliant. I received responses to my order in a much quicker time than I’d expected, (especially during the pandemic where everything has taken a little longer to organise) The screen arrived safely and was well packaged. Really pleased with the product. The weight of the chains mean it hangs beautifully without blowing in the breezes. Easy to install as it fitted to existing hooks (bonus!) Nice to walk through, and my two dogs got the hang of it within seconds. Only had one pesky fly in the house since using it, thankfully no wasps as we had a problem with our last material screen as wasps could get in! Overall, very pleased with the screen, the company, the service, and would recommend to friends and family. Thank you! Karen | |||||
| Michael, Southampton | 9 | 9 | 8 | 9 | 29 May 2020 |
| Royston, Hull | 9 | 9 | 7 | 10 | 29 May 2020 |
I am familiar with this product from living in Spain previously and was planning to buy one there to bring home as the quality is excellent and suitable for extreme outdoor conditions you find there, so was pleased to get this online in the UK. Very pleased with the product and quality. Very heavy duty and should last for many years. Service before and after purchase spot on. and#128578; Royston | |||||
| Christopher, Bath | 7 | 8 | 8 | 8 | 28 May 2020 |
Great product, but it lacks a name and brand on the product, without this it is not easy to explain to others how good your product is, suggest you have a Union Jack, made in Britain and you put your company name, logo and website, that way you will put yourself at risk of selling more! Christopher | |||||
| Graham, Doncaster | 10 | 10 | 7 | 10 | 25 May 2020 |
| Ian, Buckingham | 9 | 9 | 9 | 9 | 21 May 2020 |
The instruction were clear except when fitting the retaining block for the hinge spring. The images were too small to see the detail. Ian | |||||
| Janet, Linthorpe | 9 | 8 | 8 | 4 | 19 May 2020 |
Instructions are not clear Janet | |||||
| Mark, Navenby | 7 | 6 | 5 | 7 | 17 May 2020 |
Could have better bracing as it makes the screen a bit flimsy. Instructions could also be better informed, to basic if your not good at diy. Mark | |||||
| Julie, Wallingford | 10 | 9 | 7 | 10 | 16 May 2020 |
Our order was processed and delivered immediately during the covid 19 shutdown. It was easy to install and more importantly it works 100% in stopping flies coming in. Julie | |||||
| Les, Durham | 8 | 9 | 9 | 10 | 15 May 2020 |
2nd door we have had from you very happy withnthem both although the courier seems to have damaged the package in transit this time and the was a small crease in one of the cross members but it is hidden by the handle and its OK Les | |||||
| Robert, Rotherham | 9 | 9 | 8 | 9 | 13 May 2020 |
Good quality, easy to fit and is doing its job of keeping the flying insects out of the conservatory. Looks good and keeps straight in a breeze. Robert | |||||
| Sue, Bury St Emunds | 9 | 7 | 7 | 9 | 11 May 2020 |
Since installing we have found that the seams are fraying, something that we did not expect. Other than that it does what it said on the box, albeit it in french! Sue | |||||
| Phil, Harlow | 8 | 8 | 8 | 9 | 8 May 2020 |
Really pleased, all fitted and we shall have endless hours of fly free fun Phil | |||||
| James, Bathgate | 8 | 7 | 6 | 7 | 7 May 2020 |
| Anthony, Northam, Bideford | 8 | 7 | 5 | 5 | 22 April 2020 |
| Steve, Wendover | 10 | 8 | 8 | 10 | 22 April 2020 |
This was a second purchase for me.
We bought a screen a few years ago and it’s still going strong but we needed to cover another door way. Good company to deal with very helpful. Steve | |||||
| Anthony, Weston Super Mare | 9 | 9 | 9 | 9 | 13 April 2020 |
Excellent service and quality of item Anthony | |||||
| Joan, Lincoln | 10 | 9 | 9 | 9 | 12 April 2020 |
| Andrew, Liverpool | 8 | 9 | 8 | 8 | 10 April 2020 |
The kits are v good and work well. Andrew | |||||
| Emma-Jane, Uxbridge | 2 | 8 | 8 | 7 | 9 April 2020 |
| Paul, Hadleigh | 7 | 7 | 7 | 7 | 3 April 2020 |
| Charlotte, Andover | 9 | 9 | 6 | 8 | 24 March 2020 |
| Sandra, Manchester | 8 | 9 | 7 | 8 | 14 September 2019 |
Would have given 10 but for the many components supplied and...despite a diagram,all instructions in German! My very capable handyman really struggled with the assembly. Once fitted, it looks amazing, very well made and I am very pleased,but maybe sort out the instructions into English! Sandra | |||||
| ann, Barnsley | 6 | 7 | 7 | 7 | 1 August 2019 |
| Judith, CREWE | 7 | 9 | 9 | 9 | 29 July 2019 |
I haven’t even opened the item yet as my neighbour fixed the telescopic one on the door. However, it came in a couple of days and the price was great. Judith | |||||
| Ben, Kings Lynn | 8 | 4 | 4 | 7 | 22 July 2019 |
| F J, Wisbech | 7 | 9 | 4 | 7 | 20 July 2019 |
| Paul, Bideford | 10 | 10 | 10 | 10 | 7 July 2019 |
We bought this for a motorhome as the ones you can buy are not wide enough. It looks great and was easy to fit. 10/10 Paul | |||||
| Michael, London | 10 | 9 | 9 | 10 | 26 June 2019 |
A great buy and just what I was looking for to make my own fly screen door and fly screens to fit within my window openings, I am very pleased with my purchase. Michael | |||||
| Jane, Nottingham | 10 | 9 | 7 | 9 | 12 June 2019 |
Bought for caravan but not installed yet. Had one previously at my home in Spain and it was excellent. Jane | |||||
| Elizabeth, Corscombe | 9 | 9 | 8 | 9 | 9 June 2019 |
Good product-reccomend Elizabeth | |||||
| Anne, Nottingham | 9 | 8 | 8 | 9 | 24 May 2019 |
instructions Must be in English not all British are fluent in French I did however manage with luck from the diagrams Anne | |||||
| Anne, West Molesey | 10 | 9 | 9 | 10 | 21 May 2019 |
Customer service extremely good. Speed of delivery excellent. Quality of items seems very good and what I would expect for the price Anne | |||||
| Maureen, St.Helens | 8 | 8 | 6 | 7 | 17 May 2019 |
It is a bit expensive for what you get Maureen | |||||
| Gwyneth, Stretton | 9 | 9 | 9 | 10 | 13 May 2019 |
| Jean, Felthorpe | 8 | 7 | 6 | 9 | 13 May 2019 |
Easy to put up. Apart from being finished off in gray/black cotton on a white screen all was ok! I unpicked it and finished it off in white! Jean | |||||
| MIRANDA, Milton Keynes | 7 | 7 | 7 | 6 | 7 May 2019 |
| Stephen, HA4 0RD | 8 | 8 | 7 | 8 | 28 April 2019 |
Instructions need to be in english Stephen | |||||
| Mariann, Barford St Michael | 7 | 4 | 3 | 7 | 24 April 2019 |
| Peter, Huddersfield | 7 | 8 | 6 | 7 | 23 April 2019 |
The delivery part of my purchase was I fear poor.However it did arrive eventually about 9 days later.The quality is excellent,but at this price I feel some sort of fittings/brackets would have been included PN. Peter | |||||
| Peter, Woodbridge | 8 | 8 | 8 | 8 | 4 April 2019 |
| Paul, King's Lynn | 7 | 5 | 9 | 7 | 31 December 2018 |
| ian, stevenage | 9 | 9 | 8 | 9 | 21 August 2018 |
| Avril, Northfleet | 7 | 6 | 7 | 7 | 14 August 2018 |
The picture makes the twists look bigger than they are so was a bit disappointed.
I thought I had found one to replace the one I bought in Spain many years ago. Avril | |||||
| Christopher, Fordingbridge | 8 | 7 | 7 | 8 | 3 August 2018 |
Have not tried the products until we go to France camping next week. But look good so far Christopher | |||||
| Graham, Stockport | 9 | 9 | 8 | 9 | 27 July 2018 |
| Myra, Cheadle Hulme | 6 | 8 | 7 | 7 | 16 July 2018 |
The screen arrived very quickly. The reason it scored a 6 was because an insect had been squashed inside the rolled mesh, leaving a repeating mark on the mesh curtain. Also there is another stain on the mesh as well. We have not managed to remove the stain completely. One of the weights on the bottom of the curtain would not snap together. We wanted to use the screen immediately so did not return it, but it makes it difficult to score service etc. Myra | |||||
| Wendy, Perton | 7 | 7 | 7 | 7 | 9 July 2018 |
| Laraine, Sheffield | 9 | 9 | 8 | 9 | 2 July 2018 |
| Julie, Walkington nr Beverley | 9 | 7 | 7 | 8 | 1 July 2018 |
I've put satisfactory because the screen doesn't come with the necessary attachments to fit it to the wall which was very inconvenient. The screen itself is of excellent quality. Julie | |||||
| Linda, Taunton | 9 | 9 | 9 | 5 | 27 June 2018 |
Only a five for overall service because the instructions, such as they were, we’re in a foreign language. Linda | |||||
| Lorraine, Manchester | 9 | 9 | 9 | 10 | 17 June 2018 |
Brilliant service, item received next day as stated, the only improvement would be the instructions which are basically useless. Lorraine | |||||
| Quentin, London | 9 | 9 | 9 | 9 | 6 June 2018 |
The product is good quality, and does what it should do. Quentin | |||||
| John, Eastbourne | 10 | 10 | 8 | 10 | 31 May 2018 |
Excellent service,quick delivery,a little expensive,but for the safety of our cat,suppose it’s worth it.
It did say on the instructions,that it takes 2 people approx 1hr to put together and#128514;and#128514;and#128514; more like 1 day in our case!
Overall 10 out of 10
Thank you. John | |||||
| gordon, EDINBURGH | 9 | 7 | 9 | 8 | 23 May 2018 |
Just be aware the door won’t clear UPVC door lever handles - needs to be mounted on additional wood. Unfortunately we don’t have this option and only noticed after we had the door built- won’t be able to use it, despite it being of good quality. It would be great to have a steel box section which the handle can be received into. All other aspects of the kit would then work. Ours can only go to the scrap heap - gordon | |||||
| Philip, Stoke-on-Trent | 10 | 10 | 7 | 10 | 20 May 2018 |
| Hollie, Houghton-le-Spring | 9 | 9 | 10 | 9 | 15 May 2018 |
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*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.
The services/products offered at flyscreensonline.co.uk have been rated
based on
256 user reviews.
