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Customer Reviews

Here's the opinion of our existing customers who have completed our customer satisfaction survey. Please note that a 7 = satisfactory; 10 = far exceeded expectation. We list ALL of our reviews here.
Customer Name Delivery Speed Quality Value Overall Rating Date
Colin, Wakefield999916 April  2022
David, Gosport775710 April  2022
John, Beckenham87782 April  2022
Ernest, Hinckley1097928 March  2022
Ordered Monday evening, delivered Wednesday 2pm, excellent service. Installation looks straightforward but waiting until it is warm enough for the flies to arrive.
John, Derby898812 October  2021
Stuart, Chesterfield109799 September  2021
j, Epping101010103 August  2021
Absolutely love it so nice and it almost sparkles would recommend
John, Holsworthy677724 July  2021
The only problem we had was the useless instructions. One of the boxes when received was open at one end but did seem to be complete. Otherwise OK
mary, CAMBRIDGE999921 July  2021
Lyn, Waterlooville1010101012 July  2021
Nick, Symington87879 July  2021
Instructions poor... Youtube video needs to be clearer
Fay, Thetford9101075 July  2021
Excellent product
carole, Rotherham99794 July  2021
Christine, Leeds88571 July  2021
Gareth, Skipton997913 June  2021
RONALD, Hockley88885 June  2021
Neil, Poole97772 June  2021
Instructions are not as clear as they could be and are in French. More detail should be given to how and where to measure before cutting as this is critical. The Y dimension cut formula is wrong as there are two pieces not one so I was unsure if to divide Y by 2 then subtract or subtract on both bits.
Andy, NEWTON AYCLIFFE910101030 May  2021
Exactly what I wanted, box was damaged but contents okay
John, Achnasheen87793 April  2021
john, doncaster89991 April  2021
More than satisfied with the chains, very pleased
James, Consett101010728 March  2021
Martyn, Herne Bay999913 March  2021
Great service fly screen looks to be the same good quality as the one it is replacing. Many thanks I will be a returning customer.
keith, Manchester101091010 March  2021
Eddie, Worthing77775 February  2021
Items arrived in good order not using the screens until the spring but looking at them they seem to be the right thing that I was looking for Hopefully it will stop the flies
Melvyn, Waterlooville799720 September  2020
PAUL, Norwich898831 August  2020
Beverley, Bourne888920 August  2020
Karen, Maidenhead855618 August  2020
sidney, romford910101014 August  2020
Ian, Cirencester877712 August  2020
As is sometimes the case with DIY assembly the instructions leave a lot to be desired. A bit more work done on the instructions and you will have a great product remember we are not all Brain computers. Thanks
Debbie, Halifax944712 August  2020
Angela, LINCOLN101091011 August  2020
Good heavy chains for high winds even.
G, Taunton888819 July  2020
husband struggled a bit putting together, but that might be just him. Pleased with finished item, keeps our cats in but lets cool air into the conservatory.
Wanda, Norwich10991019 July  2020
Hannah, Bridport101091016 July  2020
Really great quality product! I would definitely recommend it.
Jane, Bolton101091028 June  2020
Fast delivery and a great quality product
Shirley, Greater London787827 June  2020
paul, ramsgate1010101027 June  2020
great product and service
David, Scarborough988927 June  2020
Delivery quicker than expected. Flyscreen good quality as described,
Mrs L M, PENRITH788725 June  2020
Philip, Woking745624 June  2020
Honor, Bristol999919 June  2020
Excellent product and quick delivery
Toni, Darlington997918 June  2020
Quality product, which looks good and so far does what it says - no pesky flies in the house ! Speed of delivery was excellent. A bit pricey but hopefully the item is `built to last`.
Karen, Jedburgh1010101031 May  2020
I ordered the chain link screen in bronze to match the decor of the room in which the screen would be used. Itís a lovely colour and looks great! The service from your company was brilliant. I received responses to my order in a much quicker time than Iíd expected, (especially during the pandemic where everything has taken a little longer to organise) The screen arrived safely and was well packaged. Really pleased with the product. The weight of the chains mean it hangs beautifully without blowing in the breezes. Easy to install as it fitted to existing hooks (bonus!) Nice to walk through, and my two dogs got the hang of it within seconds. Only had one pesky fly in the house since using it, thankfully no wasps as we had a problem with our last material screen as wasps could get in! Overall, very pleased with the screen, the company, the service, and would recommend to friends and family. Thank you!
Michael, Southampton998929 May  2020
Royston, Hull9971029 May  2020
I am familiar with this product from living in Spain previously and was planning to buy one there to bring home as the quality is excellent and suitable for extreme outdoor conditions you find there, so was pleased to get this online in the UK. Very pleased with the product and quality. Very heavy duty and should last for many years. Service before and after purchase spot on. and#128578;
Christopher, Bath788828 May  2020
Great product, but it lacks a name and brand on the product, without this it is not easy to explain to others how good your product is, suggest you have a Union Jack, made in Britain and you put your company name, logo and website, that way you will put yourself at risk of selling more!
Graham, Doncaster101071025 May  2020
Ian, Buckingham999921 May  2020
The instruction were clear except when fitting the retaining block for the hinge spring. The images were too small to see the detail.
Janet, Linthorpe988419 May  2020
Instructions are not clear
Mark, Navenby765717 May  2020
Could have better bracing as it makes the screen a bit flimsy. Instructions could also be better informed, to basic if your not good at diy.
Julie, Wallingford10971016 May  2020
Our order was processed and delivered immediately during the covid 19 shutdown. It was easy to install and more importantly it works 100% in stopping flies coming in.
Les, Durham8991015 May  2020
2nd door we have had from you very happy withnthem both although the courier seems to have damaged the package in transit this time and the was a small crease in one of the cross members but it is hidden by the handle and its OK
Robert, Rotherham998913 May  2020
Good quality, easy to fit and is doing its job of keeping the flying insects out of the conservatory. Looks good and keeps straight in a breeze.
Sue, Bury St Emunds977911 May  2020
Since installing we have found that the seams are fraying, something that we did not expect. Other than that it does what it said on the box, albeit it in french!
Phil, Harlow88898 May  2020
Really pleased, all fitted and we shall have endless hours of fly free fun
James, Bathgate87677 May  2020
Anthony, Northam, Bideford875522 April  2020
Steve, Wendover10881022 April  2020
This was a second purchase for me. We bought a screen a few years ago and itís still going strong but we needed to cover another door way. Good company to deal with very helpful.
Anthony, Weston Super Mare999913 April  2020
Excellent service and quality of item
Joan, Lincoln1099912 April  2020
Andrew, Liverpool898810 April  2020
The kits are v good and work well.
Emma-Jane, Uxbridge28879 April  2020
Paul, Hadleigh77773 April  2020
Charlotte, Andover996824 March  2020
Sandra, Manchester897814 September  2019
Would have given 10 but for the many components supplied and...despite a diagram,all instructions in German! My very capable handyman really struggled with the assembly. Once fitted, it looks amazing, very well made and I am very pleased,but maybe sort out the instructions into English!
ann, Barnsley67771 August  2019
Judith, CREWE799929 July  2019
I havenít even opened the item yet as my neighbour fixed the telescopic one on the door. However, it came in a couple of days and the price was great.
Ben, Kings Lynn844722 July  2019
F J, Wisbech794720 July  2019
Paul, Bideford101010107 July  2019
We bought this for a motorhome as the ones you can buy are not wide enough. It looks great and was easy to fit. 10/10
Michael, London10991026 June  2019
A great buy and just what I was looking for to make my own fly screen door and fly screens to fit within my window openings, I am very pleased with my purchase.
Jane, Nottingham1097912 June  2019
Bought for caravan but not installed yet. Had one previously at my home in Spain and it was excellent.
Elizabeth, Corscombe99899 June  2019
Good product-reccomend
Anne, Nottingham988924 May  2019
instructions Must be in English not all British are fluent in French I did however manage with luck from the diagrams
Anne, West Molesey10991021 May  2019
Customer service extremely good. Speed of delivery excellent. Quality of items seems very good and what I would expect for the price
Maureen, St.Helens886717 May  2019
It is a bit expensive for what you get
Gwyneth, Stretton9991013 May  2019
Jean, Felthorpe876913 May  2019
Easy to put up. Apart from being finished off in gray/black cotton on a white screen all was ok! I unpicked it and finished it off in white!
MIRANDA, Milton Keynes77767 May  2019
Stephen, HA4 0RD887828 April  2019
Instructions need to be in english
Mariann, Barford St Michael743724 April  2019
Peter, Huddersfield786723 April  2019
The delivery part of my purchase was I fear poor.However it did arrive eventually about 9 days later.The quality is excellent,but at this price I feel some sort of fittings/brackets would have been included PN.
Peter, Woodbridge88884 April  2019
Paul, King's Lynn759731 December  2018
ian, stevenage998921 August  2018
Avril, Northfleet767714 August  2018
The picture makes the twists look bigger than they are so was a bit disappointed. I thought I had found one to replace the one I bought in Spain many years ago.
Christopher, Fordingbridge87783 August  2018
Have not tried the products until we go to France camping next week. But look good so far
Graham, Stockport998927 July  2018
Myra, Cheadle Hulme687716 July  2018
The screen arrived very quickly. The reason it scored a 6 was because an insect had been squashed inside the rolled mesh, leaving a repeating mark on the mesh curtain. Also there is another stain on the mesh as well. We have not managed to remove the stain completely. One of the weights on the bottom of the curtain would not snap together. We wanted to use the screen immediately so did not return it, but it makes it difficult to score service etc.
Wendy, Perton77779 July  2018
Laraine, Sheffield99892 July  2018
Julie, Walkington nr Beverley97781 July  2018
I've put satisfactory because the screen doesn't come with the necessary attachments to fit it to the wall which was very inconvenient. The screen itself is of excellent quality.
Linda, Taunton999527 June  2018
Only a five for overall service because the instructions, such as they were, weíre in a foreign language.
Lorraine, Manchester9991017 June  2018
Brilliant service, item received next day as stated, the only improvement would be the instructions which are basically useless.
Quentin, London99996 June  2018
The product is good quality, and does what it should do.
John, Eastbourne101081031 May  2018
Excellent service,quick delivery,a little expensive,but for the safety of our cat,suppose itís worth it. It did say on the instructions,that it takes 2 people approx 1hr to put together and#128514;and#128514;and#128514; more like 1 day in our case! Overall 10 out of 10 Thank you.
gordon, EDINBURGH979823 May  2018
Just be aware the door wonít clear UPVC door lever handles - needs to be mounted on additional wood. Unfortunately we donít have this option and only noticed after we had the door built- wonít be able to use it, despite it being of good quality. It would be great to have a steel box section which the handle can be received into. All other aspects of the kit would then work. Ours can only go to the scrap heap -
Philip, Stoke-on-Trent101071020 May  2018
Hollie, Houghton-le-Spring9910915 May  2018

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The services/products offered at have been rated 3.9 out of 5 based on 256 user reviews.